Grand Rush Casino is an online betting venue that’s clearly aimed at punters from Australia. This is evident from the imagery you can find on the site, and they even tried comparing themselves to Silverchair, one of Australia’s hardest rocking alternative bands. Cute, right?

The name itself obviously is a pun on the great Gold Rush that took place a long time ago in the Wild West, but as you can see it now serves as the main theme, although with a new, Australian twist to it. The very moment you reach the site, you will be prompted to create an account, but we will skip that for now and focus on numerous features and options available here.

Powered by Real Time Gaming, it offers quite a nice games lobby, and there are even promotional offers to indulge in, but unfortunately, these can’t be characterized by low wagering requirements.

Decent banking options are available, but we surely would love to see the minimum payout limit lowered, as it’s currently at $100.

In short, the venue does have its brighter moments, but still, there are areas that need to improve. The biggest issue we have with the Grand Rush Casino is its lack of visible license anywhere on the site. It supposedly operates under one issued by the Government of Curacao, but we couldn’t find any evidence to back such claims.

Without further ado, let’s pop it's hood open and see what they’ve got down under, shall we?

Promotional Offers

A large number of punters everywhere always skips to this part when reading a new online casino review, and you can’t really blame them. Promotional offers are there to help us stick to a venue and potentially become frequent customers.

This is why often casinos compete with quite generous bonuses and other promotions. Over here you will be greeted by a hefty introductory package as soon as you create an account. They will give you a match deposit bonus that’s coupled with some extra spins  thrown in for good measure.

Besides this, they will give you plenty of the so-called Daily Offers. Depending on the day of the week, this is offers that involve match deposit bonuses. Some days include offers for single deposits, while on Tuesdays and Wednesdays these are good for 2 deposits. During weekends and on Mondays the offer will be good for even more – 3 deposits!

On top of all this, there is a Free Bonus Bonanza each month and it comes in the form of a mystery prize for all the players who deposit a minimum of $50 during that same month.

Those of you who are really competitive will appreciate the fact that there are tournaments available as well.

In spite of all this, there is no loyalty program available and no VIP Club to reward to most loyal customers. Not cool, right?

Games

The games lobby here isn’t exactly the largest one in the industry, but it surely does provide players with quite a vast choice of different games, covering several categories. All the games are provided by Real Time Gaming, one of the veterans of the software industry. Their games are loved and played all around the world, so we’re sure you won’t have any troubles finding something you like here.

You can adjust the filters so that the games are shown in accordance with the number of pay lines, or you can select the games with different features. Also, you can search for games by their titles, but in the end, you will probably choose the games you play by browsing through main categories and these are Featured, Slots, Poker, Table, and Other games.

Slots

Go pick any online casino and its games lobby will be jam packed with different video slots. These are simply the most popular games among punters everywhere around the world, so Grand Rush Casino isn’t the exception to this rule.

Let’s give you a quick tour of some of the hottest video slots you will be able to enjoy here: Totem Tumble, Wild Berry, Show Me The Honey, Horn Of Plenty, Spartans, Freaky Frankenstein, Traces Of Evidence, Throne Of Gold, Buckin’ Broncos, Wild Adventures, The Family, Band Outta Hell, Chakras, Bucksy Malone, The Purse Of The Mummy, Zodiac, and Nordic Wild, among others.

Poker

Are you into video poker? Over here you will find a modest but strong selection of poker variations from the famed Real Time Gaming, including titles such as Deuces Wild Bonus Poker, Joker Poker, Deuces & Joker Poker, Double Double Bonus Poker, Aces & Faces Poker, Jacks Or Better Poker, Triple Double Bonus Poker, Bonus Poker, Double BonusPoker, Deuces Wild Poker, and Bonus Poker Deluxe.

Table

Those of you who are into traditional stuff will surely check what they’ve got here first, but we must disappoint you, as the selection of table games is pretty slim. Included over here are European Roulette, Single Deck Blackjack, Vegas Strip Blackjack, Atlantic City Blackjack, and European Blackjack. Yeah, we would love to see more titles here, too. Hopefully, that’s about to change soon.

Other

Over here you will find games that simply didn’t fit any other categories, and these include Power Keno, Superkeno, Keno, and Captain Keno.

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As we’ve mentioned earlier, the site has quite a modern layout and design, and it’s a place where no one should have any troubles reaching all the features and options. It virtually takes no time to get used to navigating around the site, as it’s clear that the developers had the mobile version in mind since day one.

Neatly optimized for smartphones and tablet devices, the site looks even better on a smaller screen, and the darker colors make it easy to last through

The overall theme and design language are almost the same as on its desktop counterpart, but it looks much more simple and all the options are now neatly stacked into a hamburger menu.

Playing games on the go is what it’s all about here, and it sure is an excellent way to enjoy all the perks of an online casino, but unfortunately, even this aspect of Grand Rush Casino isn’t without its shortcomings.

Once you open it on your mobile browser, you will surely want to try out some games for free before deciding which one you want to play with real cash. Well, there is no demo mode.

If you want to play any game available in the lobby, you will have to create an account first and log in. On the other hand, it’s a good thing that there are no downloads required to play at Grand Rush Casino.

Banking Methods

Whichever online casino you choose, you always like to see as many banking options available as possible, and you expect all the money transactions to be secure, fast and hassle-free, right? That’s what it should be like at every venue, but unfortunately, that isn’t always the case.

When accepted currencies are concerned, Grand Rush Casino will accept Australian and Canadian dollars only, but the good news is that they are forward-thinking enough to accept Bitcoins, as well.

Whichever banking option you choose, minimum deposits are limited to $20, while the payout minimum is very high at $100. This could turn away many potential customers, as not all of them are high rollers. Cashout limits depend on the tier you belong to, and they can range from the measly $1,500 to the generously big $10,000 per week.

As is the case with most casinos, Mastercard and Visa credit and debit cards are accepted here. The site claims that prepaid and gift cards are accepted as well, but they don’t specify which ones.

We’re glad to report that Bitcoins are accepted here, but they can’t be used for all money transactions.

They claim that they also accept “various eWallets”, but no further info is shared. Players who use Canadian dollars as a means to withdraw cash can only use credit cards and wire transfers.

In any case, you will have to wait out 48 hours for the pending process to complete, and if you choose wire transfer as your withdrawal option, you will wait for additional 4 to 7 business days for your cash to arrive.

Customer Support

How many times have you had some urgent situation that required immediate action from the online casino support team? We hope the number is small, but still we can’t neglect the fact that customer support still is one of the most important aspects of any online betting venue.

We’ve seen excellent casinos with rather poor and unprofessional customer support staff, but we can’t really say that vice versa is a common thing in this here example. If it’s bad, it’s really bad.

Unfortunately, Grand Rush Casino still has a lot to learn about how to treat their customers properly. Hand on heart, it isn’t THAT bad, it just needs a bit expansion and a slight bit of fine-tuning.

First of all, we don’t like that fact that it doesn’t have an FAQ section. This could solve a lot of simple issues, especially for those who are still rookies in the world of online gaming.

Another issue we have with the Grand Rush Casino customer support lies in the fact that once you click on “Support”, you will be transferred to a new page which does have listed “email” in the list of options, but no actual email address you can write to.

On the other hand, we quite liked the fact that they do have a live chat platform, so you can reach their staff relatively fast and get all your questions answered. If you don’t like typing that much, we have even better news for you!

Those who prefer talking to a real live person and hearing her or his voice will be delighted by the fact that there is a toll-free phone number you can dial and it’s 1 800 83 44 97.

Licencing

This aspect of Grand Rush Casino might just be the biggest issue we’ve found. Casinos without a license should always be avoided at all costs. While doing our research for the review, we’ve found out that some reputable iGaming portals do list this site as one operating under a license issued by the Government of Curacao, we weren’t able to obtain any evidence or claim that would confirm this.

Another thing we’ve found very alarming is that when you click on the “Responsible Gaming” link on the site, it simply leads to nowhere. It opens in a new tab of your browser, but can’t seem to load anything.

These two issues are enough for us to simply advise you to go play someplace else. Suspicious casinos like this one are always a bad omen, so we suggest you avoid it. Better late than sorry, right?

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Countries that are not allowed to register at Grand Rush Casino include:
Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe