Gala Casino Review Global score: 2.30 / 5
| Min Deposit: | £/€/$5 |
| Min Withdrawal: | £/€/$5 |
| Cashout Time: | E-wallets: within 8 hours; Credit/Debit Cards: 1-3 business days; Bank Transfer: 3-5 business days |
| Cashout Limit: | No (Bank Transfer) |
| Games: | 3658 |
| Mobile: | Android, iPad, iPhone and Other Mobile |
| Download: | Yes |
| Jurisdictions: | Gibraltar, United Kingdom |
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Fans of online gaming have probably heard the brand name Gala Casino. The latter is among the most distinguished gambling providers on the web. It all started in 1991, when the Coral and Granada Social Clubs merged, thus forming Gala Bingo one of the most acclaimed bingo clubs in the United Kingdom. Almost two decades later, in 2008, the company introduced the cutting-edge web-based casino that is Gala.
Since its inception, Gala Casino continues to expand, reaching new heights and an ever-growing number of content players from different countries. The casino's success can easily be ascribed to its fairness to players, prompt payouts, transparency and most importantly, to the unprecedented diversity of gaming options registered members are faced with. And indeed, with hundreds of first-rate games to choose from, players will be occupied for hours on end. It matters not whether you are into virtual slots, video poker, card or table games – Gala Casino's got you covered at any rate.
Apart from the versatile assortment of gaming options, Gala has a number of other fantastic perks to offer. These include a Live Dealer Casino, massive jackpots, an excellent support service that is practically available at all hours, generous bonuses and ongoing promotional offers, and last, but definitely not least – flexibility, something an increasing number of players demand from their online gaming providers. To cater to popular demand, Gala Casino has set up a slick-looking website that is fully mobile-responsive so that players can engage in their favorite games as they go.
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Each one of the 400 games on Gala's catalog stands out with clear, detailed visuals, compelling audio, and easy-to-use interface. What is more important, players can expect to enjoy a superb gameplay without experiencing even a single glitch. Are we surprised? Not really, as a massive portion of Gala's collection is courtesy of software giant Playtech. A leader in gaming technologies, Playtech has brought about nothing but innovations and unprecedented quality to the online casino world.
The company was founded in 1999, but continues to grow and expand to this day. At the moment, Playtech provides software for various casinos, live gaming, sports betting, poker and bingo rooms. Up to this point, Playtech has developed over 250 cutting-edge games, the vast majority of which are available for Instant Play. The games are also integrated within Playtech's downloadable casino client which features a built-in support service and is offered in 20 different languages.
The software provider's specialty are virtual slots and indeed, Playtech has a lot to offer to fans of the game. The company is focused predominantly on developing software for branded slots, inspired by well-known films, TV and comic series like Gladiator, Baywatch, Rocky and The Pink Panther. Its collection of Marvel-themed slots enjoys a tremendous popularity among players, which is to be attributed to the games' superb visuals and sound effects, fantastic bonus features and most importantly, to the progressive jackpots many of the options go with.
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Games Variety
Sure, Gala Casino might be home to over 400 games, but the list continues to increase in number as new options are added each and every week. There is something to suit each player's taste and style as the casino is bursting at its seams with virtual slots, classic card and table games like blackjack, roulette and poker as well as numerous video poker variants and arcades. Gala Casino is available in flash mode, so players, who frequently switch between devices will be able to log in and access the gaming portfolio from any device they like as no software download is required. Then again, players can also download and install the casino client on their desktop devices, if this option suits them better.
Slots
Players, who prefer virtual slots are not going to be disappointed by Gala Casino as it gives them a chance to choose between a vast range of these. Fans of classic reels should not skip on the opportunity Gala provides them with. The casino's “Classic Slots” section features a nice selection of Playtech's best 3-reels like Goblin's Cave, Safe Cracker, Fountain of Youth and Sultan's Fortune.
However, the real fun begins as soon as you visit the casino's Video Slots section. There, players will be able to pick between more advanced options as each slot on offer features stunning animations, jaw-dropping graphics design and sound effects and numerous advantageous features such as wild and scatter symbols, bonus rounds, multipliers and free spins. The
Marvel-branded collection
is of special interest with titles like Wolverine, The Incredible Hulk, The Fantastic Four, Thor, X-Men and Elektra. Some of the options we've listed, go hand in hand with massive progressive jackpots.
| Logo | Name | Paylines | Free Spins | Wild Symbol | Scatter | Progressive |
|---|---|---|---|---|---|---|
|
White King | 40 | ||||
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Bust the Bank | 243 | ||||
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Dolphin Reef | 20 | ||||
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The Finer Reels of Life | 243 | ||||
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Oriental Fortune | 5 | ||||
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Fantasini-Master of Mystery | 243 |
Video Poker
Video poker fans are hardly left without options as they are given the opportunity to make a
pick from 16 variations, including two progressives. The video poker selection includes well-known titles like Deuces Wild, Jacks or Better, Aces and Faces and Tens or Better. Joker Poker is an interesting option as it is among the few video poker games that actually feature a joker which functions as a wild symbol, allowing players to replace one of their cards and form a higher cards total. 2 Ways Royal is another video poker variant available at the casino. While the game is structured like most other video poker variations, it comes with a twist, namely the high-scoring hand known as the “Lo Royal Flush”.
| Logo | Name | Software | Play |
|---|---|---|---|
|
Deuces Wild | Games Global | Visit |
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10's or Better Video Poker | Playtech | Visit |
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2 Ways Royal Video Poker | Playtech | Visit |
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Louisiana Double Poker | Games Global | Visit |
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Jacks or Better | Games Global | Visit |
|
Deuces Wild | Net Entertainment | Visit |
Blackjack
If card games are more to your liking, you should definitely consider playing a blackjack hand or two. Gala Casino has set up an impressive collection comprising of about 13 blackjack variations, which is enough to keep fans of the game of 21 on the edge of their seats for hours on end. There's the option to play popular variants like Blackjack Surrender, Pontoon, American and UK Blackjack, as well as Double Attack and Perfect Blackjack.
Blackjack Switch is among players' favorites as it can be played with two hands, unlike the traditional version of the game. As the name itself suggests, players are enabled to switch cards and significantly improve their chances of forming a good hand.
| Logo | Name | Software | Play |
|---|---|---|---|
|
Baccarat Pro | Net Entertainment | Visit |
|
High Limit European Blackjack | Games Global | Visit |
|
Blackjack Pro | Net Entertainment | Visit |
|
Spanish Blackjack | Games Global | Visit |
|
Roulette Pro | Net Entertainment | Visit |
|
Super Fun 21 | Games Global | Visit |
Roulette
Players should not miss out on their opportunity to spin the wheel of some of the virtual roulette variants offered by Gala Casino. There are ten variants of the traditional game of chance and each one is a masterpiece, to put it mildly. Some of the options include American, European, French and 3D Roulette. Without question, the Marvel-themed version of the game is the most enticing variant. The latter is inspired by popular Marvel characters like Thor, Spiderman, Hulk and Captain America. Players are also enabled to change the direction the roulette wheel spins in.
Dice Games
Maybe you prefer rolling the dice? If this is the case, you should definitely give Gala's game of Craps a go. The game's rules are exceptionally easy to master and thus, it is suitable for casino novices and seasoned players alike. Moreover, Craps is among the games with the lowest house edge percentage so its payout is quite satisfactory. Playtech's rendition of the game is truly laudable in terms of authenticity as it features a dealer's voice and dice that are easy to see since they are quite impressive in size. Craps players are enabled to keep close track of the bets they have won or lost, thanks to the special ticker located at the top of the virtual table. Bet limits range between £1 and £1,000.
The second option dice fans are presented with is Sic Bo where three dice are employed. Sic Bo is also exceptionally easy to play as its objective is to predict correctly the total of the dice after they stop rolling.
Casual Games
Gala Casino sports a fantastic collection of “casual” games. As indicated by this section's name, it features a plethora of less demanding options also known as “instant win” games. No skills or previous experience are required to scoop the prize. You can indulge to your heart's content in Bonus Bowling, Jackpot Darts, Heads or Tails, Rock Paper Scissors, Rubik's Riches and Spin a Win or scratch some cards like Spamalot, Kong and Love Match.
Live Dealer Casino
Players, who have grown tired of competing against the casino's random number generator can diversify their gameplay by paying Gala's Live Casino a visit. You can go head-to-head with the professionally-trained dealers and play a game of roulette, blackjack or baccarat. Rookies can always rely on the friendly croupiers to guide them through the games and explain their fine points. All three games are live streamed in the highest of quality, providing you with the ultimate casino experience without you having to leave your home to visit a brick-and-mortar venue.
Supported Devices
Gala Casino is available in Instant Play, where no software download is required. This is great news for players, who switch between devices and would like to access the casino from public computers, for instance. Of course, in order to load and enjoy the games in Instant Play, one is required to have the Adobe Flash Player plug-in installed on their device.
The casino's portfolio can be loaded via all widespread browsers, including Google Chrome, Mozilla Firefox, Safari for Mac users, Internet Explorer, and Opera. Linux users, however, might encounter problems with loading some of the games, as the latter are optimized for devices running on the Windows operating system.
If you intend to play the games at home, on your personal computer, you are recommended to download and install Gala Casino's software on your device. Downloading the casino client comes with a number of perks. First of, there are about 100 extra games on the client which make for a total of 400 options, as opposed to the 300 games the flash version has to offer. Players will be able to enjoy much faster loading times. Besides, the client takes only seconds to download and installation is quick and easy to complete.
If you are on the go (which pretty much everyone is these days), you can easily play Gala's games via your smartphone or tablet as the casino is fully mobile-responsive. Players, who insist on mobility are provided with a couple of options. The easiest way to access the casino is to load the website directly through your portable device's browser. Then again, there's the option to scan the QR code, available at the casino's website or send a text message to receive a link to the mobile version of the casino.
As is usually the case, the mobile counterpart of Gala Casino features a smaller number of games, but still there are many options to choose from. Moreover, some of the most popular titles like the Gladiator, Spiderman, Beach Life and White Lion made it on the list. The Live Casino is available in a mobile format as well.
Gala Casino also offers a native downloadable app for mobile devices. The app is compatible with smartphones and tablets running on the iOS only, so Android users should access the casino via one of the aforementioned methods. Please note the casino's native mobile application is available only in the UK App store.
| Device | Operating System |
|---|---|
Desktop |
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TV |
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Tablet |
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Mobile |
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Like other reputable web-based gaming providers, Gala Casino follows a policy of always rewarding its players for their loyalty by granting them multiple opportunities to boost their bankrolls and play their favorite games even more. Handsome bonuses and lots of ongoing promotional offers are available to both newcomers and existing members of the casino.
For starters, as soon as players open an account at Gala they are eligible to receive a 100% Welcome Bonus of up to £400 in free play. To obtain the free funds, players are expected to deposit a minimum of £10 into their newly-registered accounts. The winnings accrued with the bonus will become withdrawable after the deposit and bonus amount has been played through 20 times.
Gala Casino's generosity knows no boundaries, it seems, as two more bonuses await players on their second and third deposits. Your 2nd and 3rd deposits of £10 or more can boost your casino bankroll with £100 each, as in both cases your deposits will be matched at 50%.
Registered members of the casino can greatly benefit from the Weekend Reload Bonus consisting of a 25% match of up to £100 in free play. Players, who log into their accounts and fund them during the weekend with £10 or more will have their deposits matched. It matters not whether you deposit via your desktop computer, laptop or smartphone – either way you will be awarded bonus funds to play with free of charge. Sadly, players residing in certain countries like Romania, Croatia and Russia are excluded from the reload offer.
Again, the wagering requirements for all of the aforementioned bonuses are 20 times the deposit plus bonus amount. As players are given a limited time to fulfill the promotional conditions, it is advisable to place wagers on games with a higher contribution towards the said requirements. Thus, those who play for real money on the slots will clear their playthrough faster as slots have a 100% contribution as opposed to certain blackjack or poker varieties with their humble contribution of 5%.
Players in search of more excitement and thrills can extend their gameplay by converting their Comp Points into free casino chips to play with. Gala Casino's motto is “The more you play, the more we pay” and apparently the gaming provider keeps its promise as players are granted 1 Comp Point for each £10 real-money wager they place at the casino. Once players have collected the minimum of 100 points, they can proceed to exchange them for £1 in real cash.
Payment Methods
The Cashier menu of Gala Casino sufficiently covers all widespread, convenient and time-efficient payment solutions one would expect from a top-notch gaming provider. Moreover, players can rest assured all methods of payment supported by the casino are 100% reliable and secure as Gala utilizes the same security technologies used by banking institutions around the world. All transactions to and from the casino are encoded with special SSL encryptions to ensure players are well protected against frauds and identity thefts.
Those, who join Gala Casino's extensive community can fund their accounts via credit/debit cards by Visa, Maestro and Mastercard, prepaid vouchers by PaySafeCard and e-wallets like Skrill, Neteller and PayPal. Cheques and bank wire transfers are also an alternative, but the transaction might require more time to complete. Other than that, deposits conducted via the listed methods are processed immediately, so you can start your gaming journey right off. The minimum deposit amount for all methods of payment is set at £10.
Withdrawals can be carried out using the same payment solutions as those listed above, the only exception being the prepaid PaySafeCard. Please note in most instances, withdrawals are returned to the same method you have used to fund your account, so make sure you select the payment solution that is most suitable for you when you process your first deposit at Gala Casino. The minimum amount you can cash out is once again £10 for all payment methods. Withdrawals via Skrill, PayPal, Neteller and EcoPayz are processed immediately, which is not the case for cash-outs carried out via bank transfers and credit or debit cards. The latter require between 2 and 5 business days to complete. On the brighter side, there is no withdrawal limit at Gala Casino.
Players should note they are expected to verify their identity prior to processing their first withdrawal at Gala Casino. The procedure entails submitting copies of some documents such as scans of your driver's license and credit/debit card, as well as a copy of a recent utility bill to prove your permanent address. This is a common practice in the industry which aims at ensuring players are of legal gambling age.
Currently, Gala Casino accepts only EUR, GBP and USD as betting currencies.
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| Banking Method | Deposit | Withdrawal |
|---|---|---|
Bank Wire Transfer
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Maestro
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MasterCard Credit
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Visa Credit
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Visa Debit
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Visa Electron
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MasterCard Debit
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Customer Support
At Gala Casino, they are determined to deliver outstanding customer support to all players in need of assistance. This only goes to show the gaming provider values its patrons and aims at establishing a good relationship with players, based on mutual trust and respect. Gala's support representatives are on standby around the clock and are always happy to provide players with detailed information and adequate assistance. The outstanding level of support is anything but surprising as each representative is trained in detail to handle all sorts of issues and inquiries, not to mention the team is exceptionally kind and courteous to players.
There are several ways to reach the support staff at Gala Casino. First of, there are two phone lines, one for players calling from the United Kingdom and one for those, who reside in other countries. The UK line is toll-free. International players can avoid incurring telephone fees by using the Live Chat service available on the website. Without question, Live Chat is the most efficient and expedient way to reach the support team. Players can also ask for information or assistance via email. Although this method is less time-efficient, especially when compared with the Live Chat, Gala's support agents are always quick to respond within a couple of hours.
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Playing your favorite casino games online shouldn't be anything but an enjoyable experience. It would be much easier to engage in your preferred table games or spin the reels, if you don't have to worry about security in the process. Members of Gala Casino can have their peace of mind as the gaming provider is praised for its reliability, fair-play, and transparency. Since the casino has an immaculate reputation to maintain, it strives to provide its players with a secure gaming environment.
Also, a great stress is placed on fairness. The outcomes of all games are determined by the Playtech Random Number Generator (RNG). Furthermore, the RNG is tested and monitored on a regular basis by independent third-party companies like Gaming Laboratories International. The test results are openly published at Gala's website for all players to see, a fact that further testifies to the casino's reliability and transparency.
Gala Casino is a completely legitimate gaming destination as it operates under a license issued by the Gambling Commission of Gibraltar, a respected regulatory body, which is considered the paragon of stringency itself. The casino has also been granted a permission to operate by the Alderney Gaming Control Commission, based in the British Channel Islands.
Unfortunately, Gala Casino offers its services in a limited number of countries, 26 to be exact. The reason is that online gambling is subjected to strict legal restrictions in a great number of countries across the world and in many jurisdictions such activities are deemed illegal. Players should also accept their responsibility and become better antiquated with their country's gambling legislature prior to joining any web-based casino, Gala included.
Gala Casino does not accept players domiciled in any of the following countries and territories:
Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda,
Argentina, Armenia, Aruba,
Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus,
Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island,
Brazil, British Indian Ocean Territory, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile,
China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire,
Croatia, Cuba, Curacao, Cyprus,
Czech Republic,
Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea,
Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji,
Finland,
France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia,
Germany, Ghana,
Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong,
Hungary, Iceland,
India,
Indonesia, Iran, Iraq, Isle of Man, Israel,
Italy, Jamaica,
Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Republic of,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein,
Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte,
Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal,
Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands,
Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn,
Poland,
Portugal, Puerto Rico,
Qatar, Reunion,
Romania,
Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, Seychelles, Sierra Leone,
Singapore,
Slovakia,
Slovenia, Solomon Islands, Somalia,
South Africa, South Georgia and The South Sandwich Islands, South Sudan,
Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland,
Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates,
United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Gala will let you play for ever until you win over $300 then its game on and the excuses start. I have had issues with every big payment from this big casino brand and I have to screenshot all my winnings now. Not a happy punter!