JackpotCity Casino Review Global score: 2.40 / 5

Min Deposit: €5
Min Withdrawal: €50
Cashout Time: Pending time: 24 hours
Cashout Limit: $/€4,000 Weekly (this only applies to players who win a sum substantially greater than a total purchase)
Games: 1469
Mobile: Android, iPad, iPhone and Other Mobile
Download: Yes
Jurisdictions: Alderney, Kahnawake, Malta, Ontario
Software: Evolution Gaming Ezugi Microgaming Net Entertainment Rabcat Pragmatic Play Red Tiger Gaming Old Skool Studios Foxium Just For The Win Triple Edge Studios PearFiction Studios Northern Lights Gaming Stormcraft Studios Slingshot Studios Fortune Factory Studios Switch Studios Crazy Tooth Studio All41 Studios Pulse 8 Studios Gameburger Studios Neon Valley Studios Alchemy Gaming Snowborn Games SpinPlay Games Gold Coin Studios Half Pixel Studios Eurostar Studios Aurum Signature Studios Real Dealer Studios On Air Entertainment Buck Stakes Entertainment Games Global ... Show More Show Less


Jackpot City 17.02.2023. Hp
Jackpot City 23.12.2021. Lobby
Jackpot City 23.12.2021. Bank
Jackpot City 23.12.2021. Game1
Jackpot City 23.12.2021. Game2
Jackpot City 23.12.2021. Game3

JackpotCity Casino has been established in 1998 and since then, it has been gaining more and more popularity. The casino is operated by Digimedia Ltd, which holds a license issued by Maltese Gambling authorities.

JackpotCity Casino is a well-known, reputable online casino that has an attractive design, representing the gripping atmosphere of the Las Vegas Strip. Along with the incredible variety of slots, the casino offers plenty of table game variations and arcade games. JackpotCity runs on the Microgaming software platform. The latter is known as one of the most prominent software developers worldwide. Jackpotcity casino portfolio is constantly expanding as new exciting game titles are regularly added. In addition, players are encouraged to try the mobile casino and enjoy their favourite games from any location.

A lot of online casinos fail in gaining players' graces and as a result, they are wolfed down by the already established brands. That's not the case with JackpotCity casino, though. It has managed to gain a solid reputation as a safe gambling spot. It is certified by eCOGRA and it is considered one of the most respected gambling sites in Canada.

As far as JackpotCity's game collection is concerned, it features more than 600 titles. In addition, players can either access the games in instant play mode or opt for the downloadable version.

If you are not new to the online gambling world, you should know that all too often, downloading the casino software provides you with a greater variety of functionalities.

JackpotCity players can take advantage of different promotions featuring easy to fulfill wagering requirements as well. It goes without saying that the lucrative bonuses, make your gambling experience even more unforgettable. The casino is equally generous to newcomers and loyal players.

As for the website design, it definitely draws players' interest, but it cannot be defined as obtrusive.


As already mentioned, Jackpotcity is powered by Microgaming – one of the oldest suppliers of online gambling products.

The first online casino run on the Microgaming software platform was launched in 1994 and since then, more and more casinos have been using Microgaming-powered gambling products. The release of the Viper software was a major milestone in Microgaming's development as it further consolidated its positions on the market.

Currently, a Microgaming – powered slot holds the record for the highest progressive jackpot ever paid to a player. What makes Microgaming casinos stand out from the rest is the fact that they immediately pay out jackpots rather than paying them out in several installments. Microgaming offers a fantastic selection of table games including blackjack, roulette, sic bo, baccarat and it is also known as one of the suppliers that release new games on a regular basis.

Microgaming also specialises in developing top quality video slots. The supplier also takes pride in powering more than 120 online casinos.

As for the slots, some of the most popular ones are Mega Moolah, Tomb Raider, Thunderstruck, which make Microgaming a major figure on the online gambling scene.

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Currently, JackpotCity players are enabled to enjoy a great selection of more than 400 casino games. It does not matter if you are new in the online gambling world or you have considerable experience in rolling the dice online, you will definitely find a game suitable for you.

You will be treated like a VIP as soon as you establish your account. In addition, the safe gambling environment, as well as the fair payouts, further enhance the excitement of your gameplay.

JackpotCity brings the thrill of the real casino at your home. You have the chance to engage in progressive slots, video poker, classic table games such as blackjack, poker, baccarat, scratch cards, roulette, etc.

The superb customer service, combined with the opportunity to partake in exciting tournaments and interact with other players is undoubtedly among the main reasons why JackpotCity is such an appealing online gambling spot. Let's take a look at the game categories and the titles they feature.


Needless to say, JackpotCity casino offers a fantastic collection of slots powered by Microgaming. If you are looking for an online gambling hub that features the latest slot titles, but also provides you with a chance to engage in all-time favourites, JackpotCity is the place to be.

Don't hesitate to experience the realistic gameplay and try your luck at a range of slots, divided into several categories. The casino offers Reel Slots, Fruit machines, online video slots, Megaspin slots and of course, Progressive slots.

Some of the classic slots you will come across are Pharaoh's Fortune, Good Luck, Diamond 777, etc. As mentioned above, the downloadable version features twice as many game titles.

Some of the online video slots featuring impressive graphics and top-level animations are Tomb Raider, Hitman, Thunderstruck, Stash of the Titans.

If you are looking for even more exciting gameplay, you are recommended to try the MegaSpin slots and win an overwhelming amount in the blink of an eye. High 5 Megaspin, Major Millions, Double Magic and Fantastic 777 are a few of the games that guarantee lots of fun and great profits.

The old-known fruit slots are also available and presented by Pub Fruity, Who Wants To Be a Stallionaire, Game On, etc.

JackpotCity provides you with yet another chance to win big by playing your favourite progressive slots. Don't miss to try King Cashalot, Treasure Nile, Major Millions, Cash Splash, Mega Moolah, Break da Bank Again, Terminator, Tunzamunni.

Logo Name Paylines Free Spins Wild Symbol Scatter Progressive
Mega Money Multiplier Mega Money Multiplier 9
Sun Quest Sun Quest 9
Lion's Pride Lion's Pride 100
Avalon 2 - The Quest for the Grail Avalon 2 - The Quest for the Grail 243
Football Star Football Star 243
Muchos Grande! Muchos Grande! 15


What makes online Blackjack even better than the games played at a brick-and-mortar casino is the fact they are not so intimidating and players have the opportunity to apply their own strategy and dictate the speed of the game action.

As for the selection, available at Jackpotcity, you will find the most popular blackjack variations including but not restricted to: Pontoon, Spanish 21, Vegas Style Blackjack, Atlantic City, Downtown Vegas. Actually, you have more than 40 variations in single and multi-hand variations at your disposal. Both high rollers and mass players will find a variation that meets their bankroll requirement.

Logo Name Software Play
Roulette Pro Roulette Pro Net Entertainment Visit
High Limit Baccarat High Limit Baccarat Games Global Visit
Atlantic City Gold Blackjack Atlantic City Gold Blackjack Games Global Visit
High Limit European Blackjack High Limit European Blackjack Games Global Visit
Baccarat Pro Baccarat Pro Net Entertainment Visit
Super Fun 21 Super Fun 21 Games Global Visit

Video Poker

Video Poker fans will not be disappointed either. JackpotCity offers a great collection of all-time classic video poker variations such as Deuces Wild, All American, Aces and Faces and many more.

If you are looking for something as exciting as the slot games and yet, a bit different, you should definitely pay a visit to the Video Poker section.

Logo Name Software Play
Poker Pursuit Poker Pursuit Games Global Visit
Double Bonus Poker Double Bonus Poker Games Global Visit
Joker Wild Joker Wild Net Entertainment Visit
Jacks or Better Jacks or Better Net Entertainment Visit
Aces & Faces Video Poker Aces & Faces Video Poker Games Global Visit
Tens or Better Tens or Better Games Global Visit

More Games

Although it seems a bit strange at first, you will not find games such as baccarat, scratch cards or keno in separate categories when loading JackpotCity Casino. Actually, they are incorporated in a More Games section. Don't miss the games of craps, baccarat, keno as well as the multi-player tournaments you can take part in.

Supported Devices

JackpotCity is known as a well-established online casino and as such, it provides its customers with a vast array of convenient functionalities. That is why it has released native apps specially designed for iOS and Android devices. You will be able to find the iOS-compatible app at the App store, but if you own an Android device, you should download it directly from the casino site.

Don't miss the opportunity to play your favourite games at any place, at any time. You can rely on fantastic graphics and you should not experience any troubles related to playing on the smaller tablet or phone screen.

As for the benefits the apps bring, you get a lucrative welcome bonus upon downloading and installing the casino software on your mobile device. You are also enabled to play the latest games featuring cutting edge graphics and win amazing prizes while playing your favourite game.

In addition, you accumulate loyalty points which can be redeemed for different goods and services.

The app provides you with access to slots, table games, progressives such as Tomb Raider, Avalon, Mermaids Millions, Thunderstruck.

If you are an iOS user, you can download yet another exciting casino app called JackpotCity Premium Casino packed with even more solid bonuses.

Of course, you are welcome to use the mobile version of the site without downloading an app.

The good news is that the mobile platform provides you with all functionalities necessary for a high-quality gambling session. The number of available games is pretty decent as well.

You are enabled to make deposits and withdrawals via your mobile device. Players' safety is of paramount priority for JackpotCity, so you can rest assured your personal and banking details are heavily encrypted and no compromise with your security is ever made.

Device Operating System
desktop Desktop OS X Windows
TV TV iOS Android
Tablet Tablet iOS Android
Mobile Mobile iOS Windows Mobile Android Blackberry

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The majority of players describe JackpotCity bonus system as a pretty rewarding one. The casino offers appealing daily, weekly and monthly promotions, so make sure you log into your account regularly.

Apart from the temporary promotions, JackpotCity also offers sign-up bonuses and enable players to accumulate comp points, that can be redeemed for cashback.

You can take advantage of a 100% sign-up bonus that can reach up to $400 or the equivalent in another currency. The bonus is paid out in four installments, though. In order to qualify, you need to set up your real money account and make a deposit. Jackpotcity will immediately double the amount.

You have 7 days, following the day of creating your account, to claim the sign-up bonus. It is important to know that you cannot take advantage of two bonus offers at the same time.

Unless otherwise stated, all bonuses, available at Jackpotcity are a subject to a 50x playthrough requirement.

If you are a Polish resident, you will not be awarded a welcome match bonus unless you deposit at least 20€/£/CHF/CAD/AUD, 200 SEK/NOK, 80 PLN.

It is also essential to know that the different games contribute differently towards fulfilling the wagering requirement. Roulette, Sic-Bo, Baccarat, Table Poker, Casino War, Red Dog, Craps do not count at all.

Payment Methods

JackpotCity supports all reputable payment methods, but you have to be informed that their availability depends on the country you are based in. The casino is famous for ensuring fast cashouts and secure deposits in CAD, AUD, NZD, EUR, CHF, SEK, PLN, RUB, CZK.

Jackpotcity allows you to deposit funds via VISA/ MasterCard credit/ debit cards, eCheck, INSTADEBIT, PaySafeCard, Citadel Direct, Neteller.

If you are a new player, you are required to make a deposit of at least $10 or the equivalent in another currency, otherwise, you will not qualify for the welcome bonus.

The minimum amount you are allowed to withdraw is $50. Deposits are usually instant, but the withdrawal time frame depends on the payment processor you choose. Payments to cards usually take 3-7 business days. If you choose INSTADEBIT, you will have to wait between 24 and 48 hours. Regular mail check takes between two and three weeks, while the courier check is delivered within a week.

JackpotCity does not impose any fees on withdrawals, but your card issuer might charge you a certain amount for the transaction. Keep in mind that if you choose the Courier check option, you owe a fee of $35.

There is a pending period, lasting between 24 and 96 hours, during which your transaction is “on hold” and you have the right to reverse the withdrawal.

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Banking Method Deposit Withdrawal
Bank Wire Transfer Banking Bank Wire Transfer
Check/Cheque Banking Check/Cheque
eCheck Banking eCheck
Maestro Banking Maestro
MasterCard Credit Banking MasterCard Credit
Visa Credit Banking Visa Credit
Visa Debit Banking Visa Debit
Visa Electron Banking Visa Electron
WebMoney Banking WebMoney
PugglePay Banking PugglePay
MasterCard Debit Banking MasterCard Debit

Customer Support

JackpotCity is dedicated to providing each and every customer with exceptional service. The casino takes pride in having experienced and friendly customer care agents at players' disposal round the clock. They are prepared to solve every issue in a timely manner and you can get in touch with them via two convenient methods. You can either send them an email or get in touch via the live chat. The average waiting time for an agent to respond is a few seconds, which is considered a great advantage.

As a JackpotCity Casino customer, you will not experience the inconveniences the language barrier causes. On the contrary, you will be able to communicate in your native language. The site is translated into Bulgarian, Czech, English, Finnish, French, Greek, Italian, Japanese, Latvian, Norwegian, Polish, Russian, Spanish, Swedish, Portuguese, Croatian, Icelandic, Korean, Lithuanian, Thai, Arabic, Bosnian, Estonian, Indonesian, Serbian, Turkish and Ukrainian. You can also request assistance in one of these languages.


Jackpotcity holds a license, issued by the Government of Malta. Being a Maltese licensee means the casino has to adhere to the established rules and regulations and comply with the guidelines set by the Maltese gambling officials.

Malta is known as one of the strictest gambling jurisdictions that have always been considering players' safety as a top priority. JackpotCity is regularly audited and known for operating within the framework of the European Union casino gaming requirements. It also sports an eCOGRA Permit of Consent.

Although JackpotCity is available in a large number of countries, you will not be allowed to place real-money wagers if you are a resident of:
Afghanistan, American Samoa, Andorra, Antarctica, Argentina, Australia, Austria, Belarus, Belgium, Botswana, Bulgaria, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Cuba, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Germany, Ghana, Greece, Greenland, Guadeloupe, Guam, Heard Island and McDonald Islands, Hong Kong, Hungary, Iran, Israel, Italy, Kenya, Lithuania, Macau, Malaysia, Martinique, Mayotte, Mexico, Micronesia, Federated States of, Montenegro, Mozambique, Myanmar, Netherlands, New Caledonia, Nicaragua, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Philippines, Poland, Puerto Rico, Reunion, Romania, Rwanda, Saint Helena, Saint Martin, Saint Pierre and Miquelon, Serbia, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Sudan, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, Tanzania, Timor-Leste, Turkey, Uganda, United Kingdom, United States, United States Minor Outlying Islands, Vatican, Venezuela, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Yemen, Zambia

Recent Comments


  1. I have been playing for years I won 10 days ago and did a withdrawl. nothing in my account getting fed up please deposit my winnings. I have had lots of friends sign up but now I am wondering if it I’ds a scam.

  2. I’am very new to online gambling so June 28th I won jackpot of $3880 however because of bonus I cashed out at $1990. I have been trying every day speaking with customer service always getting the same response. They are now saying payment was cancelled wk and half ago and I would receive emails updating me. never one email. everyday they say give it ,24-48 hrs. I’m so frustrated and disappointed being my first experience winning. Dunno what to do but I will not give up mainly because of the point they takey money and refuse to give it back. I don’t want someone else going through this

  3. jackpotcity more like jackpotshitty! they slole my deposit of 30 bucks then kept it after dickin me around for months. DO NOT PLAY THERE!!!! THEY SUCK

  4. Hi, my bank has told me that you guys have taken money out of my account and put me into overdraft which i didnt even know was possible i thought i was having bank glitches for the past 3 weeks. Also on my bank account when i deposit it clears & i have credit but a day later it says pending but the amount i put into my account left my bank account also.

    1. this place is a scam, I had to cancel my card and get a new one the place they withdrew from was somewhere in africa some random cosmetic shop and a place called Defuna its a school also somewhere in Jamaica. so Goodluck. cancel your card they take extra if they can

  5. Iv cashed out many times no problems just got to provid your ID and proof of ownership of the card used to deposit…hint…when betting start low.. and when ur winning then it stops raise a little and keep doing that.. when losing lower your bet u will see what I mean… so far iv had 18000 successful withdraws…

    1. Hi Rob. I am having an issue withdrawing from JackpotCity its been over a week I keep getting an error message. Any help will be appreciated Thanks

  6. ** JackpotcityCasino cheaters.
    JackpotcityCasino, Trash casino ever.
    Nearly deposited $3,000 and did not even withdraw a small part of it, $100.
    Keep making irrelevant excuses, don’t provide contact number, only thing that I must do in order to receive withdrawal is patience and waiting forever?
    It has been 1 month that I claimed that withdrawal and still it is not in my account.
    For all users who are already members or try to throw your money into this site, never ever do that.
    This cheaters “never pay your winnings”.

    1. Thanks u saved me 100.00 lol. Was planning to play on Xmas. Not playing there if it’s even one bad review on withdrawals

  7. Played several times on jackpot casino, liked it at first have gotten up to 2 and 3 thousand from 100 dollars. Then things started going down hill. Have put in 100 dollars and had them take it all within 15 mins. Tried more times giving them the benefit of the doubt however never got better. When I was doing well the promos on my account went 100 per cent down to 60 apparently I’m a platinum member which should say how much I’ve put on this site but not getting any playtime with the funds I put in is ridiculous. I’d at least like to play for a hour or more with the money I win before they take it all in one fail swoop.

  8. I need to Change my Password but I can’t find a Contact Number for your Support Team…

    Lqqnatic84 or lqqnatic84 im NOT sure if it’s Capital or Lowercase Love at the front but I have actually put my NEW Email in for yous to contact me.

    Thanks Erin

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